Terms and Conditions

Terms and conditions

Price includes

     

     ·        Collision damage waiver (CDW) – (excess fee 900€/1.400€/2.200€)

·        Third party liability protection (TP)

·        Theft waiver (TW)

·        Taxes 23%

·        Airport fee

·        Unlimited mileage

·        Breakdown assistance

Optional extras

·        Super CDW – Eliminates any excess fee: + 9€/14€/22€ per day

·        Tires, windows and locks insurance (TWL): + 5€/8€/10€ per day

·        Baby seats, booster seats and child seats: + 25€ for each seat

·        Additional drivers : + 20€ per rental contract, for each driver

·        Insurance for Spain (only): + 30€ per rental contract

·        GPS/Nav Sat: + 5€ per day, maximum 70€

·        Young driver (-23years old):+ 40€ per driver

·        Tolls: 10€ (optional) (only if you use the tolls roads)

 

All Extras are payable locally on the arrival

All infants’ seats must be fitted by a parent or guardian

 General Conditions

Car types

All Vehicles displayed and models listed on our website are examples of similar cars that may be provided. We cannot guarantee that the make or model of the rental vehicle will be the same as the vehicle displayed on our website when you make your online booking. We only guarantee the it will be a similar vehicle with the same characteristics.

Driver age and driver license

The minimum age to rent a car in Portugal is 23 years old and the driver must hold a full license for a minimum 2 years with no major endorsements. If the driver is under 23 years old a young driver daily charge will be applied to your car rental. An international driver’s license (IDL) is required if the renter’s national driver’s license is not in Roman alphabet (i.e. Arabic, Greek, Russian, or Chinese) International driver’s license must be accompanied by the original domestic license of the driver. UK license holders must present both the photo card and its paper counterpart at the time of rental.

Additional drivers

All additional drivers in your car rental contract must comply with same rules stated in the previous point.

Car accidents

In case of accident it’s mandatory to call the authorities and always fill an accident report (with or without fault). If the driver is proven to be under the influence of alcohol and/or narcotics, he/she will be required to pay all the costs of any damage occurred.

 Driver negligence

Any damage to the vehicle done by driver’s negligence (burn clutch, damage due the driving on unsealed roads, parking the car on high sidewalk curbs, etc.) will be charged to the client for the full amount of the repair cost.

Wrong fuel

If client uses the wrong fuel while filling the car, the client will be charged for the full amount of the repair cost.

Parking and Speeding fines

Parking and speeding fines plus an administration fee of 20 euros will be charged to the client.

Condition of vehicle interior

If the client returns the car in an unacceptable state and the interior of the vehicle is unacceptable dirty and in need extra cleaning or repair costs (cigarette burns on seating, etc.), the client will be charged for the full amount for cleaning and/or repair cost.

Personal accidents

Personal accident insurance isn’t included in your car rental.

Car documents loss

If the client looses or doesn’t have the car documents upon car return, we will charge the client 100 euros to obtain new documents.

Out of hours collect and return

Car collects and returns before 08:00 AM and after 20:00 PM are charged 20 euros each way.

 

Insurance coverage

Standard rates including Collision Damage Waiver. The CDW as an excess according the car category. The client can eliminate the excess fee by paying the SUPER CDW according to the car category. The Super CDW doesn’t cover damaged tires, broken windows, forced locks and damages underneath the car. The client can purchase insurance for this coverage by selecting the TWL insurance when booking the car rental. TWL prices also vary according to the vehicle category. Personal accident insurance isn’t included in our car rental.

Fuel policy

You must return the vehicle with the same amount of fuel when it was collected. Missing fuel will be charged on your return.

Mileage/kms policy

Unlimited

Cross border travel

Cross border travel allowed only to Spain. Extra insurance for Spain will be charged.

Tolls

With the introduction of toll roads in the Algarve this supplier will charge an additional €10.00 (optional) per rental only if you use the tolls roads, for the handling of tolls

Payment method (driver must have one of the following cards when collecting vehicle)

American Express, Master Card, Visa. Car rentals can be paid for the either credit card or debit card. A credit card in the driver’s name will be required at the rental desk, CASH OR DEBIT CARD DEPOSITS ARE NOT ACCEPTED. This is because a deposit is required, which is held on the credit card until the vehicle is returned. Always ensure that the card has sufficient credit available at the time of rental. The amount authorized is generally the insurance excess, but it varies depending upon the size of the vehicle and the age of the driver. In the event that you fail to present a valid credit card or lack of sufficient funds available on the credit card, car rental agent may refuse to release the vehicle.

Conditions of optional extras

Please note the prices of optional extras are subject to change without notice.

Roof racks are not available